This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”) provided by ONTHELIST Sdn Bhd (Company No.: 202001012814 (1369134W)) of Lot 6.08, 6th Floor, Plaza First Nationwide No. 161, Jalan Tun H.S. Lee, 50000 Kuala Lumpur W.P. Kuala Lumpur Malaysia (collectively referred as “we”, “our”, “us” or “OnTheList”).


    When you visit the Site, we automatically collect certain information about your device, including your login credentials, information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

    Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, your purchase history and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

    We collect Device Information using the following technologies:

    • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

    When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. We obtain your Order Information from you when you register an account with us and/or when you make a purchase from

    Both Device Information and Order Information as collectively known as “Personal Information”.

    It shall be mandatory for you to provide your Order Information to us. If you are unable to provide your Order Information, you will not be able to register an account with us and make a purchase from


      We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Your Order Information will also be used to:

      • Communicate with you;
      • Screen our orders for potential risk or fraud;
      • Verify your identity and maintain your account with us;
      • Develop, maintain and improve our services; and
      • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

      We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Further, we may use your Device Information to:

      • Carry out research on one users’ demographics and behaviour;
      • Send you targeted marketing communications; and
      • Provide you with information which we may think you find helpful.


      We may disclose your Personal Information with third parties (within and/or out of Malaysia) including but not limited to affiliate companies, third-party service providers, manufactures and suppliers for the above purposes. Where such disclosure is necessary, we shall take reasonable steps to ensure that the third parties comply with the applicable data protection laws.

      For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

      We may however share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

      4. CONSENT

      You hereby expressly accept and consent to the collection, use and processing of your Personal Information in accordance with this Privacy Policy. You may withdraw your consent to our collection of Personal Information at any time by emailing us at In the event of such withdrawal of consent, we may not continue to provide you with services through the Site.


          As described above, your Personal Information may be used to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

          You can opt out of targeted advertising by using the links below:

          Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

          If you do not wish to receive marketing communications from us, please email us at

            6. DO NOT TRACK

              Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

                7. YOUR RIGHTS

                  You have the right to access to your Personal Information which we have collected and to ask that your Personal Information be corrected, updated, limited or deleted. If you would like to exercise this right, please contact us through the contact information below. We will respond within 21 days from the date of your request and we reserve the right to charge a reasonable administrative fee for retrieving your Personal Information which will be communicated to you upon your request. If we are unable to respond within 21 days from the date of your request, we will notify you in writing to inform you that we are unable to comply with your request and our reasons for not doing so.

                  Additionally, if you are a European resident, we will process your Personal Information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise for the purposes as  listed above.

                  8. DATA RETENTION

                  Your Personal Information shall be retained with us for as long as it is required by law or to fulfil the above purposes that the Personal Information was collected for. We will cease and remove all your Personal Information once it is ascertained that the retention of Personal Information is no longer necessary or until you ask us to delete this information.

                  9. CHANGES

                  We may update and modify this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The updated version of this Privacy Policy will be available on the Site. Your continued use of the Site constitutes your acknowledgement and acceptance of the changes made to this Privacy Policy.

                  In accordance with Section 7(3) of the Act, this Privacy Policy is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.

                  10. CONTACT US


                  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

                  ONTHELIST SDN. BHD.
                  [Designation: Privacy Compliance Officer]
                  Email Address:
                  Contact No.: +65 82823060
                  Registration No.: 202001012814 (1369134W)